1. 我们收集的信息
为了让 Wimemo 正常工作,我们可能处理以下信息:
- 你主动提供的资料,例如显示名称、头像颜色、旅行单位名称、成员昵称、计划和旅记文本。
- 设备本地相册中的照片和视频元信息,例如拍摄时间、地理位置、资源标识符和数量,用于在本地识别旅程。
- 账号与登录信息,例如 Apple、手机号或邮箱登录产生的账号标识、会话状态和用于发送验证码短信的手机号。
- 订阅状态,例如是否为 Premium、订阅档位和到期时间,用于展示和解锁相应功能。
- 如果你单独同意向 Apple 提供退款审核信息,我们会保存你的同意状态,并在 Apple 发起退款审核请求时处理相应的购买交易标识与最小化交付状态。
2. 照片和视频如何处理
Wimemo 是照片优先的旅行记忆应用,但我们尽量把相册留在你的设备里:
- 照片和视频内容默认在 iPhone 本地读取、扫描、分类和展示。
- 基础旅程整理不会上传你的原始照片或视频文件。
- 为了多设备同步和账号恢复,我们可能同步旅行元信息,例如国家、城市、时间、坐标、照片数量和本地资源标识符。
- 当你主动使用共创或共享时,只有你明确选择的照片或视频会上传给相应旅行单位使用,其余相册内容不会上传。
- 当你通过 Wimemo Local Connector 连接 Mac、电脑硬盘或 NAS 时,只会索引你授权的文件夹,并通过本地网络提供媒体。仅连接、索引或浏览本地资料库不会向纬途旅记云端上传媒体,也不会占用云端存储额度。
- 如果你随后选择把相机、无人机、电脑或 NAS 中的指定媒体导入纬途旅记云端,只会上传这些选中项目的轻量预览,用于跨设备旅记管理;是否同时上传其原图由导入页面的独立开关控制。
3. 我们如何使用信息
- 生成地图、旅记时间线、计划和旅行单位视图。
- 同步你的账号资料、旅行单位、成员、旅记和计划元信息。
- 处理登录、安全、订阅、恢复购买和客户支持请求。
- 改进产品稳定性、性能和用户体验。
4. 第三方服务
Wimemo 可能使用 Apple、云数据库、托管服务、邮件服务和短信服务来提供登录、验证码、订阅、同步、托管和支持能力。验证码短信只用于 2FA/OTP 登录验证。我们只会在实现这些功能所需的范围内共享必要信息。App Store 订阅由 Apple 处理,付款信息由 Apple 管理,我们不会接触你的完整付款卡号。
只有当你在应用的隐私设置中单独开启同意后,如果 Apple 向 Wimemo 发起退款审核请求,我们才可能向 Apple 提供购买交易标识、Premium 是否正常交付、购买前是否有免费功能、Premium 使用量的汇总估算,以及审慎的退款建议。我们不会因此发送旅程、地点、照片或视频、旅记、提示词或 AI 内容。你可以随时在应用内撤回同意;撤回后不再响应新的退款审核信息请求。对于已经发送给 Apple 的退款审核信息,你可以通过 privacy.apple.com 向 Apple 提出访问或删除请求。
5. 数据保存与删除
本地数据保存在你的设备上。同步到云端的账号、旅行元信息以及你主动上传的共享或导入媒体,会在提供对应功能所需的期间保存。你可以通过应用内或导入页面删除支持删除的旅记、媒体、旅行单位或账号相关信息,也可以通过 feedback@wimemo.com 联系我们请求处理。
6. 儿童隐私
Wimemo 不面向 13 岁以下儿童提供服务。若你认为我们误收集了儿童个人信息,请联系我们,我们会尽快处理。
7. 联系我们
如果你对隐私政策或数据处理有疑问,请发送邮件至 feedback@wimemo.com。
1. Information We Collect
To provide Wimemo, we may process the following information:
- Information you provide, such as display name, avatar color, travel-unit names, member nicknames, plans, and journal text.
- Photo and video metadata available on your device, such as capture date, location metadata, local asset identifiers, and item counts, so the app can identify trips locally.
- Account and sign-in information, such as account identifiers, session state, and the phone number used to send verification text messages.
- Subscription status, such as whether Premium is active, the subscription tier, and expiration date, so the app can display and unlock the right features.
- If you separately consent to sharing refund-review information with Apple, we store your consent choice and process the related purchase transaction identifier and minimized delivery status when Apple requests a refund review.
2. How Photos and Videos Are Handled
Wimemo is a photo-first travel memory app, but it is designed to keep your library on your device whenever possible:
- Photo and video reading, scanning, grouping, and display are designed to run locally on your iPhone by default.
- The core trip-organizing experience does not upload your original photos or videos.
- For multi-device sync and account recovery, we may sync travel metadata, such as country, city, dates, coordinates, photo counts, and local asset identifiers.
- If you actively use collaboration or sharing, only the photos or videos you explicitly select are uploaded for the relevant travel unit. The rest of your library is not uploaded.
- If you connect a Mac, desktop drive, or NAS through Wimemo Local Connector, only folders you authorize are indexed and served over your local network. Connecting, indexing, or browsing that source alone does not upload its media to Wimemo Cloud or consume cloud storage quota.
- If you then choose to import selected camera, drone, desktop, or NAS media to Wimemo Cloud, lightweight previews for only those selected items are uploaded for cross-device trip management. A separate import control determines whether their original files are uploaded too.
3. How We Use Information
- To generate maps, trip timelines, plans, and travel-unit views.
- To sync account profile, travel units, members, trips, plans, and related metadata.
- To support sign-in, security, subscriptions, purchase restoration, and customer support.
- To improve product stability, performance, and user experience.
4. Third-Party Services
Wimemo may use Apple, cloud database providers, hosting providers, email services, and SMS providers to provide sign-in, verification codes, subscriptions, sync, hosting, and support. Verification text messages are used for 2FA/OTP sign-in only. We share only the information needed to provide those functions. App Store subscriptions are processed by Apple. Payment information is managed by Apple, and we do not receive your full payment card number.
Only if you separately opt in under Privacy settings, when Apple asks Wimemo for information during a refund review, we may send Apple the purchase transaction identifier, whether Premium was delivered, whether free functionality was available before purchase, an aggregate estimate of Premium use, and a conservative refund preference. We do not send trips, locations, photos or videos, journals, prompts, or AI content for this purpose. You can withdraw consent in the app at any time; after withdrawal, we do not respond to new refund-review information requests. For refund-review information already sent to Apple, you may submit an access or deletion request directly to Apple at privacy.apple.com.
5. Data Retention and Deletion
Local data is stored on your device. Account and travel metadata, plus shared or imported media you explicitly upload, may be retained for as long as needed to provide those features. You can delete supported trips, media, travel units, or account-related information in the app or import page, or contact us at feedback@wimemo.com for help.
6. Children's Privacy
Wimemo is not directed to children under 13. If you believe we have collected personal information from a child by mistake, please contact us and we will take appropriate action.
7. Contact Us
If you have questions about this Privacy Policy or how we handle data, contact us at feedback@wimemo.com.